If you’re looking for a reliable truck hire company, doing the right kind of research is key to ensuring your hire experience goes smoothly. A little research goes a long way and could be the difference between finding exactly what you’re looking for or hiring a vehicle with an inexperienced company.
From cost to choosing the right kind of vehicle, truck hire doesn’t need to be difficult as long as you go about it the right way. Whatever your reason for hiring a lorry, whether you’re moving house or transporting large items, truck hire can be very useful.
In this blog, we provide you with all the most important information you should consider when finding a truck hire company. Read on to find out more.
Thinking about your tipper van hire needs
When looking for a truck hire company you must think about your needs so you can find a vehicle hire option that matches your requirements. Make a list of everything you’re looking for so you can narrow down your search and you don’t waste your time with the wrong companies.
Here are some of your top needs to consider:
Budget
Do you have a budget in mind for your vehicle hire? It’s always a good idea to have a price in mind but don’t let this be the only deciding factor. Get a few different quotes so you have something to compare and consider which each package is offering. If a hire company is charging extortionate prices don’t be afraid to ask why! On the other hand, if something seems far too cheap then this could be a sign of poor service. It is also likely that you will need to pay a deposit when hiring a vehicle so consider this in your final costs and get clarity about this beforehand.
Vehicle type
What kind of vehicle are you looking to hire? A lorry, van, minibus or car? While most hire companies will have a range of options available some many only specialise in one type of vehicle.
At Chief Vehicle Rentals, we offer 7.5 tonne lorries as well as corporate fleets and vans. We aim to provide vehicles to suit everyone's needs with flexible rental agreements that work around you including convenient pick-up and drop off times in Birmingham and Torbay. All of our vehicles are fully insured and well-maintained so they’re safe and roadworthy for your hire period. Take a look at our range today and find a vehicle that suits you.
Added extras
Do you need any added extras such as GPS, additional hire time or additional drivers? If this is something you definitely need then be sure to ask the company how they can help. You may have to pay more but choosing a company that offers everything you need rather than settling for someone cheaper will make things easier.
Location
One of the most important needs to think about is finding a vehicle hire company that’s local to you. Not only does this make the entire process a lot easier but it will give you greater peace of mind. How far are you travelling in the lorry? If you are responsible for covering petrol or diesel costs then hiring from someone further afield might not be the best idea.
Things to look out for in a flatbed truck hire company
Once you’ve thought about your needs as a customer it’s time to look a little deeper into the company. Rushing your decision when choosing a truck hire company could end in disaster especially if you ignore the warning signs. Always trust your gut instinct and remember, if you're paying for a service then you deserve to get something in return that’s worth your money!
Here are some top things to consider about the company:
Positive reviews
When researching a company, one of the things you should look at is feedback from previous customers. Reviews are a good way of gauging the quality of service and often give an honest overview of their experience. A stream of positive reviews are always a good sign and suggests that the vehicle hire company is professional and offers great customer service. However, pay close attention to negative feedback especially if there is a lot of it! Even if the price is cheap, going with a poorly reviewed company is never a good idea to stick to companies with good reviews or who give the right first impression.
Customer service
What is your first impression? You can tell a lot from the way a person or team interacts with you. Are they helpful? Are they willing to answer questions? A professional company should do all they can to answer your queries and explain all you need to know about their vehicle hire process. If you don’t have a good experience in the initial stages this could be a sign that if you proceed you could run in to further problems. You always want to feel rest assured that if you did need help during your rental period, you could rely on the team to sort it out.
High-quality vehicles
Take a look at the selection of vehicles each company is offering online and if you can take a look at them in person. A good truck hire company will keep a well-maintained fleet of vehicles. If you find a company that you’d like to hire from make sure you check the vehicle over before driving away. If something doesn’t look or sound right report it to a member of staff or you could be held responsible for any damage or problems when you return the vehicle.
Top tips to remember
Ask for recommendations from family and friends who have hired a truck before; that way you can ask as many questions as you need to and get honest answers.
Don’t sacrifice your needs based on price. Instead, try and strike the right balance between cost and your requirements.
Always follow the safety guidelines set out by the truck hire company.
Make sure to read the hire contract fully so you understand the terms and conditions. Also, ensure you have contact details for the company before you drive away.
Chief Vehicle Rentals: 7.5 tonne lorry hire in Torbay and Birmingham
At Chief Vehicle Rentals, we specialise in lorry, van and car hire for customers in Torbay and Birmingham. If you require vehicle hire in the form of a 7.5 lorry, we can help. The largest lorry we have available, they come with a built-in lift tail for easy loading and unloading perfect for large house moves.
Our team aims to make vehicle hire as easy as possible, so if you’ve been wondering - is there reliable vehicle rental near me? Look no further than Chief Vehicle Rentals. Our fleet of vehicles are well maintained and suitable for a range of needs whether you require a small runaround or a lorry.
Offering great customer service is a top priority for us so if you need a little help choosing the right vehicle, our helpful team will be more than happy to help. Get in touch today and arrange reliable vehicle hire.
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